Nielsen Global Responsibility Report

powered by change.

focused on the future.

“The business of data creates responsibility—to protect the consumer, to protect the marketing ecosystem, and to manage it all with integrity and transparency. THE ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG) ISSUES COVERED IN THIS GLOBAL RESPONSIBILITY REPORT build on our FOUNDATION OF INTEGRITY AND TRANSPARENCY.”

–David Kenny, Chief Executive Officer, Nielsen


Nielsen Holdings plc (NYSE: NLSN) is a leading global data and analytics company that provides a holistic and objective understanding of the media industry. With offerings spanning audience measurement, audience outcomes and content, Nielsen offers its clients and partners simple solutions to complex questions and optimizes the value of their investments and growth strategies. It is the only company that can offer de-duplicated cross-media audience measurement. Audience is EverythingTM to Nielsen and its clients, and Nielsen is committed to ensuring that every voice counts. An S&P 500 company, Nielsen offers measurement and analytics service in nearly 60 countries.

As of Dec. 31, 2020, Nielsen was divided into two business units. Nielsen Global Media (now Nielsen) provides the media and advertising industries with unbiased and reliable metrics that create a shared understanding of the industry required for markets to function. NielsenIQ (formerly known as Nielsen Global Connect) provides consumer packaged goods manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. On March 5, 2021, Nielsen Holdings plc announced that it completed the previously announced sale of NielsenIQ to affiliates of Advent International.


Nielsen’s Global Responsibility Report serves as the comprehensive hub for how our environmental, social and governance (ESG) performance and strategy connect to our business. In 2020, we released a full report with a focus on 2018-2019. We organized the content according to six main topic areas, available via the “2020 Summary” dropdown menu, with complementary narrative and Detailed Disclosure pages for each. We also provided specific reports for each of the reporting standards most relevant for Nielsen: the Sustainability Accounting Standards Board (SASB), the Task Force on Climate-related Financial Disclosures (TCFD), and the Global Reporting Initiative (GRI).

2020 was a pivotal and historic year that stands to leave lasting impacts on all our communities, as well as many businesses. Though we typically report biennially on our ESG work, we’ve also released a 2021 Interim Responsibility Update to provide our stakeholders with a snapshot of our ESG story in the same six main topic areas during this unprecedented year. This update also includes a refreshed SASB index.

“I am proud of Nielsen’s legacy of harnessing the power of our data and insights to make a positive impact on our world.”

–David Rawlinson, Chief Executive Officer, Nielsen GLOBAL Connect

Our clients—and the industries we support—depend on us to be an unbiased arbiter. To power a better media future for all people, integrity must be part of the foundation of everything we do.

We believe that diversity in people and ideas allows us—and our clients—to be successful. Fostering diversity, equity and inclusion isn’t just the right thing to do—it’s crucial to the success of our business and all businesses.

Integrity. Honesty. Fairness. Respect. Reliability. Our company was founded on these values, and they also underpin our approach to managing our people, the foundation of our business’s growth and success.

Data is the core of our business and how we generate value for the world. Providing methodologically sound measurement while protecting the privacy and security of all client and consumer information is the centerpiece of what we do everyday.  

We take seriously the role we can play in minimizing environmental impacts while maximizing environmental efficiencies and benefits. Given the pressing global issues of climate change and its increasing ramifications for social justice and equity, we know that we can and must continue to operate with the environment in mind.

We mobilize our data, expertise and time to positively impact our communities and ensure every voice counts as we strive to help power a better media future for all.

Through the dramatic shifts of 2020, both internally and externally, we remained committed to improving our ESG performance.